Information and use
Last updated: 9 September 2026.
Contact detailsName, phone, WhatsApp or emailUsed to answer and manage a customer request.
Search preferencesArea, budget, property type and rental periodUsed to prepare a relevant shortlist and discuss availability.
Transaction recordsQuotes, invoices and payment statusKept where needed for service delivery, accounting and dispute prevention.
Partner sharingLimited to the requestRelevant details may be shared with an owner, agent or service partner when needed to answer or complete the customer’s request.
MarketingOptionalWe do not sell customer personal data. Customers may ask us to stop non-essential promotional messages.
RetentionOnly as reasonably neededSome records may be retained for completed services, accounting, legal obligations and dispute handling.
Customer requestsAccess, correction or deletionContact ptflowerislandgroup@gmail.com or WhatsApp +62 896-7183-6304. Some records may need to be retained where required.