Service scope
Last updated: 9 September 2026.
BusinessBali Home PointOperated by PT FLOWER ISLAND GROUP, NIB 0705260099686, NPWP 1000000009573089.
ServiceProperty information and consultation supportWe organize listings, prepare shortlists, answer inquiries and help coordinate confirmation with owners or partners.
Listing statusReference informationPrice, availability, condition, location precision and inclusions must be confirmed before a customer relies on them.
Third partiesOwners, agents and service partnersA property rental, viewing or related service may be supplied under a third party’s own agreement and terms.
ConfirmationWritten confirmation requiredAn inquiry is not a reservation. A service or property arrangement is confirmed only through written terms accepted by the relevant parties.
PaymentVerified instructions onlyPay only against confirmed instructions or an invoice identifying the correct beneficiary. See payment terms.
Customer responsibilityAccurate request detailsCustomers should provide accurate dates, occupancy, budget, rental period and special requirements, and independently review any final rental agreement.
LiabilityReasonable service limitsWe are responsible for our own information and support service, but cannot guarantee the independent acts, property condition or continuing availability of third parties.
Governing lawIndonesiaThe parties should first try to resolve concerns through the official contact channel before pursuing other remedies available under applicable law.